Inca Jungle Trail to Machu Picchu – 3 Days / 2 Nights

FREQUENT ASKED QUESTION

How to book the Inca Jungle 3D/2N tours with Cach Life Peru

To reserve your Inca Jungle 3D/2N service, please find the “book now” button on our website. once you click the button, you will be redirected to a booking platform where you can choose your desired departure date and provide essential personal information about each participant. the payment process can be completed using either a credit card or a debit card.

If you are interested in additional options like the Huayna Picchu mountain hike, we recommend booking them simultaneously with your Inca Jungle reservation. this approach ensures that you don’t miss out on any possible opportunities due to the rapid-selling permits. You can rent walking sticks in Cusco 1 day before your trip.

We will send you a confirmation email once the permit has been secured to ensure a meticulously organized and successful trip. we guarantee that it will proceed as planned once the start date is confirmed.

Can I store my luggage at your office?

Certainly! During the Inca Jungle 3D/2N to Machu Picchu, we provide a luggage storage facility at our office. we kindly request that you only bring the essentials necessary for the duration of your hike to Machu Picchu.

What about the outstanding balance?

We would like to inform you that settling your outstanding balance can be done efficiently and securely with our various payment options. you may choose to pay in cash, either in USD or soles, one day prior to your trip. for your convenience, credit card payments can also be made with a 5% service fee. please let us know your preferred payment method in advance.

Please note that cash payments must be made one day prior to your trip without exception. we appreciate your prompt attention in settling your outstanding balance and look forward to providing you with the best service possible.

How about the student discount?

Please note that individuals who are 18 years or older must present a valid student card in order to be eligible for discounts on the tour. for students aged 11-17 years, a discount of $30 USD applies, while children aged 2-11 years can avail of a discount of $40 USD. in order to obtain the student discount, please ensure that a copy of your passport and student card are sent to our team at the time of booking via email to info@cachilifeperu.com

May I change the departure date after the permits have been bought?

We regret to inform you that the permits for the Inca Jungle 3D/2N are non-transferable and non-refundable, according to the regulations set forth by the government. we would like to clarify that the only information allowed to be modified is the passport numbers. please let us know if there are any other questions we can help answer or concerns we can address. thank you for your understanding.

Do I need to bring my original passport on the Inca Jungle 3D/2N to Machu Picchu?

We kindly remind you that it is imperative to bring your original passport for your upcoming Inca Jungle 3D/2N permits. it is highly important that the passport you bring is the same one you provided to us during the reservation process. we just want to ensure that you have a seamless and enjoyable experience throughout your journey. please take note that your passport will be checked at multiple checkpoints, as well as at Machu Picchu, and when boarding the train.

Updating passport numbers

If you are in the process of renewing your passport and planning to book Inca Jungle 3D/2N permits, we kindly request that you email us a copy of your old passport for verification purposes. in case you do not possess your old passport anymore, any valid government-issued identity card can be presented as long as it bears the same name.

Furthermore, once you receive your new passport, we sincerely ask that you immediately email us a copy of it to modify the information on your permit. it is essential to ensure that all details on your permit match those on your passport exactly to avoid any inconvenience during your trip.

What is the schedule of my train ticket?

Typically, return train tickets are reserved for departure at 14:55 pm or 15:20 on the final day, allowing arrivals in Cusco at around 07:00 pm. This itinerary allows for sufficient rest and the opportunity to participate in tours such as Rainbow Mountain on the subsequent day.

Can I stay in the Sacred Valley for my Inca Jungle 3D/2N?

We recommend that you consider staying in either Urubamba or Ollantaytambo during your visit to the sacred valley. by opting for accommodation in this area, your pick-up time will be scheduled an hour and a half after the usual pick-up time in Cusco, which will allow you some more time to rest.

If I cancel my Inca Jungle 3D/2N. do I get any refund?

If you are unable to join us for any reason such as illness, missing your flight, or a natural disaster, we regret to inform you that we will lose $150 USD automatically. please note that once the permit is purchased, it becomes non-refundable and non-transferable. this is because the Ministry of Culture of Peru and Peru Rail are in charge of issuing permits and train tickets, and do not provide refunds.

We understand that unexpected changes can occur, and we want to assure you that we will always do our best to be reasonable and only charge you for any expenses that have already been incurred.

What time will we get to Machu Picchu?

our group’s usual arrival time at Machu Picchu varies depending on the day’s activities, but it is generally early in the morning. afterward, you will have time to explore the archaeological site with your guide.

Will water be provided?

We recommend that you purchase 2 liters of water for the first day of your trek for adequate hydration. From the second day onwards, we will supply you with boiled water three times a day — after breakfast, during lunchtime, and at dinner. this measure has been implemented for your health and safety, ensuring that you have access to safe drinking water throughout your trekking journey.

What kinds of reusable water bottles should we bring to the Inca Jungle 3D/2N?

From march 2022, the use of single-use plastic water bottles and other plastic waste will be strictly prohibited while trekking. to comply with this policy, we kindly ask that all guests bring their own personal reusable water bottles to be filled with the water we provide. we suggest opting for a bladder, hard shell bottle, or pouch that is most convenient for your needs. this measure is part of our ongoing commitment to minimize our environmental impact and preserve the natural beauty of this iconic landmark. thank you for your cooperation in this endeavor.

Is there an age limit for the Inca Jungle 3D/2N?

It is important to note that there is no age limit for the Inca Jungle 3D/2N. however, for safety purposes, ab expeditions recommend a minimum age of 6 years old. this is due to the presence of steep sections that may prove challenging for younger individuals. our team prioritizes the safety and well-being of our customers, and we believe that this recommendation will help ensure an enjoyable, memorable, and safe experience for all who embark on this journey with us. we appreciate your understanding and look forward to providing you with an exceptional experience.

How many kilos is it allowed to carry on the route?

As per our porter policy, our porters carry no more than 20 kilograms for safety and well-being. however, we understand that as a guest, you may wish to carry your own personal belongings, there is no weight limit for guests. so you can carry the weight that you want. we saw some people carrying up to 30 kg.

Is there any location where I can plug and charge my electronic devices during the Inca Jungle 3D/2N?

Please note that there is currently no electricity available at any of the campsites. to ensure a comfortable stay, we highly recommend that all visitors bring along extra portable battery packs or power banks to keep their devices charged.

What is the temperature rating of Cachi life Peru sleeping bags?

We offer top-quality mummy-style sleeping bags that are designed for use in temperatures as low as -15°c / 5°f.

Which campsites do you usually book for your groups?

During the booking process, you will be presented with several options depending on availability. we typically recommend selecting those that allow an early arrival to Machu Picchu, ensuring you have ample time to explore and fully enjoy the site.

On the other hand, some options farther away may result in a longer trekking time on the final day, and you might arrive at Machu Picchu later in the day, potentially limiting the time you have to explore the site.